Support
A real person reads every email. Tell us what you were doing and what happened.
Email us
Please write from the email on your account, and say what you were doing, what you expected and what happened. Don't include private details about a customer. We reply as soon as we can. [TO CONFIRM: reply time, e.g. 2 business days]
Common questions
I didn't get my sign-in code
Check your spam or junk folder, then ask for a new code. Use the code in the latest email, as older ones stop working.
My trial and billing
The free trial is 14 days with no card. After that it's A$10 a month. You can cancel any time in the app, under Settings and then Subscription, and keep access to the end of the month you've paid for. See the refund policy.
I've used my AI actions
You get 100 AI actions a month. When they run out you can still create and edit quotes by hand, and read and export everything you've saved. New AI actions start again when the limit resets.
A draft was wrong, unsafe or offensive
Use Report this draft in the app, or email us. Remember the AI can be wrong, so check every draft before it goes to anyone.
Translation problems
Languages other than English are in beta translation. If something reads wrong, email us the language and the wording.
Delete my account
You can do this yourself, any time. See how to delete your account.
Privacy questions or complaints
Read the privacy policy, or email us at [email protected].